Terms and Conditions

Terms and Conditions

Effective Date: 20/10/2025

Welcome to KALA (www.kala.co.ke). These Terms and Conditions (“Terms”) govern your use of our website, courses, and services. By accessing or using the site, you agree to comply with these Terms. If you do not agree, please do not use the platform.

1. About Us

Kala Learning Platform (“we,” “our,” or “us”) provides online courses in Biomedical Sciences, Statistics, Epidemiology, Competency-Based Education, and Data Science. Our mission is to deliver accessible, high-quality education for learners in Kenya and beyond.

2. Use of the Website

You agree to use this website only for lawful educational purposes. You must not:

  • Attempt to gain unauthorized access to the platform or any related systems.

  • Copy, reproduce, or distribute course materials without permission.

  • Use the website in a manner that could damage, disable, or impair its functionality.

3. User Accounts

To access certain features or courses, you may need to create an account. You agree to:

  • Provide accurate and up-to-date information.

  • Keep your login credentials confidential.

  • Notify us immediately of any unauthorized account use.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Payments and Refunds

Some courses may require payment. Fees are displayed clearly at checkout.
All payments are processed securely.
Refunds are only available under the following conditions:

  • Technical issues preventing course access.

  • Duplicate payments made in error.

Requests for refunds must be made within 7 days of purchase via support@kala.co.ke.

5. Course Access and Certification

Once enrolled, you will have access to course materials for the duration specified on the course page.
Completion certificates are issued only upon successful completion of all required assessments.

6. Intellectual Property

All content on this site—including videos, graphics, text, and assessments—is the intellectual property of Kala Learning Platform or its content creators.
You may not reproduce, modify, or share materials without written permission.

7. Limitation of Liability

While we strive to ensure accurate and up-to-date content, Kala Learning Platform is not liable for:

  • Errors or omissions in course materials.

  • Loss or damage resulting from your reliance on information provided.

  • Technical interruptions or data loss.

8. Privacy

Your personal data is handled according to our Privacy Policy (to be linked once available).
We respect your privacy and will never share your information with unauthorized parties.

9. Modifications

We may update these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website indicates your acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be resolved in the Kenyan courts.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
Email: admin@kala.co.ke
Website: www.kala.co.ke